Flora Bay Privacy Policy

Last Updated: 17th March 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretations and Definitions

Interpretations

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company refers to Flora Bay, Mossel Bay, South Africa.
  • Cookies are small files placed on Your device containing browsing details.
  • Country refers to South Africa.
  • Device means any device that can access the Service.
  • Personal Data is any information relating to an identifiable individual.
  • Service refers to the Website.
  • Service Provider processes data on behalf of the Company.
  • Usage Data refers to data collected automatically.
  • Website refers to flora-bay.co.za.
  • You means the individual or entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

  • Email address
  • First name and last name
  • Usage Data

Usage Data

Usage Data may include IP address, browser type, visited pages, device information and diagnostic data.

Legal Basis for Processing (POPIA/GDPR)

  • Your consent
  • Contract fulfilment
  • Legal obligations
  • Legitimate business interests

Your Data Protection Rights

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent
  • Lodge a complaint

Tracking Technology and Cookies

We use Cookies and similar tracking technologies. You can control Cookies through your browser settings.

Use of Your Personal Data

  • Provide and maintain our Service
  • Manage your account
  • Communicate updates
  • Provide customer support
  • Improve services
  • Conduct business transfers

Marketing Communications

You may unsubscribe from marketing emails at any time by contacting info@flora-bay.co.za.

Sharing of Personal Information

  • Service providers
  • Business partners
  • Public interactions
  • Legal requirements

Retention of Your Personal Data

We retain personal data only as long as necessary for operational or legal reasons.

Transfer of Personal Data

Your information may be transferred internationally with appropriate safeguards.

Disclosure of Personal Data

  • Business transfers
  • Legal obligations
  • Law enforcement requests

Security of Your Personal Data

We take reasonable measures to protect your personal data.

Children’s Policy

We do not knowingly collect information from children under 13.

External Links

We are not responsible for the privacy practices of third-party websites.

Policy Updates

We may update this policy periodically.

Contact Us

Email: info@flora-bay.co.za